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✈️ We currently ship within Canada only • Call us for additional options! • Pay in installments with Affirm • ✈️ We currently ship within Canada only • Call us for additional options! • Pay in installments with Affirm •

Terms of service

TERMS OF SERVICE

Gerald Musique

OVERVIEW

Welcome to Gerald Musique. The terms “we,” “us,” and “our” refer to Gerald Musique. Gerald Musique operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Gerald Musique is powered by Shopify, which enables us to provide the Services to you.

The following Terms and Conditions, together with any related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence, and you consent to allow any minor dependent to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products or services, you may be required to provide certain information such as your email address, billing details, payment information, and shipping information. You represent and warrant that all information provided is accurate, current, and complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We strive to accurately represent our musical instruments, gear, and related equipment in our online store. However, product colors and appearance may vary depending on your device type, display settings, and configuration.

We do not guarantee that the appearance, feel, or performance of any instrument, amplifier, accessory, or other product will meet your expectations or match exactly as displayed online.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Gerald Musique reserves the right to accept or refuse any order at its sole discretion. An order is not accepted until we confirm acceptance. Payment must be received and processed before acceptance.

Please review your order carefully before submission, as cancellation requests may not be possible once the order has been accepted.

If we modify or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.

Returns and exchanges are governed exclusively by our Refund Policy [LINK].

You represent that all purchases are for personal or household use and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, promotions, and discounts are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be reflected in your order confirmation email.

Unless otherwise stated, prices do not include applicable taxes, shipping and handling fees, or customs/import charges.

Online pricing may differ from in-store pricing or pricing offered by third-party retailers.

You agree to provide current, complete, and accurate billing and payment information. You agree to promptly update your account details as necessary.

You represent and warrant that:

  1. The credit card information provided is accurate and complete.

  2. You are authorized to use the payment method.

  3. Charges will be honored by your financial institution.

  4. You will pay all charges incurred, including applicable taxes and shipping fees.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All shipping timelines are estimates and not guarantees.

We are not responsible for delays caused by carriers, customs processing, or events beyond our control.

Title and risk of loss transfer to you upon delivery of the products to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content within the Services—including trademarks, logos, text, product descriptions, images, graphics, audio, video, layout, and design—is the property of Gerald Musique, its affiliates, or licensors and is protected under applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publish, transmit, or exploit any content without prior written consent.

Nothing in these Terms grants you any license or rights under any intellectual property owned by Gerald Musique, Shopify, or third parties.

Unauthorized use may violate intellectual property laws.

Gerald Musique names, logos, and branding elements are trademarks of Gerald Musique. Shopify trademarks belong to Shopify. All other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsement.

Your use of such tools is at your own risk and subject to the third party’s terms.

Future features and tools will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may include third-party links or integrations.

We are not responsible for the content, accuracy, or practices of third-party websites. Accessing such sites is at your own risk.

Claims regarding third-party products or services must be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Gerald Musique is powered by Shopify; however, all purchases are made directly with Gerald Musique.

Shopify is not responsible for any aspect of transactions between you and Gerald Musique.

You release Shopify and its affiliates from any claims arising from your purchases.

SECTION 10 – PRIVACY POLICY

All personal information is governed by our Privacy Policy [LINK] and may also be subject to Shopify’s Privacy Policy.

Shopify may process personal information to operate and improve the Services.

Information may be transferred internationally as necessary to provide the Services.

SECTION 11 – FEEDBACK

By submitting reviews, suggestions, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback.

You represent that you have all necessary rights to the Feedback and that it complies with these Terms.

We may remove Feedback that violates laws or intellectual property rights.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is incorrect, even after submission.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, infringe intellectual property, transmit malicious code, harass others, impersonate individuals, or engage in fraudulent activity.

We may suspend or terminate access for violations.

SECTION 14 – TERMINATION

We may terminate access at any time without notice.

Provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, governing law, and similar clauses survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Services and products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.

We do not guarantee uninterrupted or error-free service.

Certain jurisdictions may limit warranty disclaimers.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Gerald Musique and its affiliates shall not be liable for indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, or data.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Gerald Musique, Shopify, and affiliates from claims arising from your violation of these Terms, applicable laws, or third-party rights.

SECTION 18 – SEVERABILITY

If any provision is deemed unenforceable, the remainder remains in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not constitute waiver.

These Terms constitute the entire agreement between you and Gerald Musique.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without our written consent. We may assign them without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the Province of Quebec and applicable federal laws of Canada. You consent to jurisdiction of the courts where Gerald Musique is headquartered.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use constitutes acceptance.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms should be sent to:

Gerald Musique Inc.
📧 geraldmusique@gmail.com
📍 88 Notre-Dame Street East, Victoriaville, QC G6P 3Z6
📞 +1 819-752-5912